Privacy Policy

Privacy Policy for Canine Avenue
Effective Date: 8 September 2025

At Canine Avenue (canineavenue.co.uk), we are committed to protecting your privacy and ensuring your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, payment details.
• Account Information: Username, password.
• Usage Data: How you interact with our website, IP address, browser type, device information, and browsing activities.
• Cookies and Tracking Technologies: To enhance your experience and analyze site usage.

2. How We Use Your Information

We use your data to:

• Process orders and payments.
• Manage your account.
• Communicate with you about orders, updates, and promotions.
• Improve our website and customer service.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell or lease your personal data. We may share your information with:

• Service providers helping us operate the website and process payments.
• Delivery partners for order fulfillment.
• Legal authorities if required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have rights regarding your personal data, including:

• Access to your data.
• Correction of inaccurate or incomplete data.
• Deletion of your data.
• Restriction or objection to processing.
• Data portability.

To exercise these rights, please contact us at info@canineavenue.co.uk.

6. Cookies

Our website uses cookies to enhance functionality and analyze traffic. You can manage your cookie preferences through your browser settings.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with the updated “Effective Date.”